Do a screen shot

Press the PrtScr key (on some keyboards it’s marked "Print
Screen"). Windows will place an exact copy of the entire
screen and put it on the clipboard. From there, it’s relatively
easy to open Word, Paint (Start | Programs/All Programs | Accessories
| Paint), or any other program that understands pictures, and
paste the picture into a file, typically by choosing Edit |
Paste. Save the file and attach it to your e-mail missive to
the support staff. If you don’t want to take a picture of the
entire screen, Windows will let you snap a picture of the currently
active window. Just press Alt+PrtScr (hold down the Alt key,
then press PrtScr or Print Screen, and release both). Be sure
you click on the message once before hitting Alt+PrtScr, to
make sure the right dialog box is active.